24/7 Crisis Support

24/7/365 Crisis Support

Your EFAP is here to connect you with confidential professional assistance to help with any of life's challenges.


For immediate confidential access to your EFAP, contact EFAP. Professional EFAP staff are available to provide information about your EFAP benefits, the services available to you, or to arrange services or connect you with immediate crisis support with a Master's level professional counsellor.


When you call, an intake specialist will speak with you about your particular situation, your needs and preferences, and will conduct a brief risk assessment to help determine the best support to help resolve the issue you are facing. You'll also be asked some questions to confirm that you are eligible to access the EFAP service. If you are in crisis, you will be provided immediate help.


Contact EFAP for immediate, confidential assistance.

*If you are outside of Canada and the US, connect with your local operator and ask to reverse the charges.

Your EFAP may not include all of the services described here. Please refer to your benefit material for more information.