FSEAP's EFAP short-term counselling services are confidential and include the following:
24/7 Access and Crisis Support​
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- 1-800 Voice and TTY accessible from anywhere in North America
- Multi-lingual
- Offers immediate crisis support and stabilization, crisis counselling, assessment, and referral services
Personal Counselling
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- Effective short-term, professional counselling for individuals, couples, and families
- Available as in-person, telephone, e-counselling, or video sessions
- Able to address a broad range of mental health issues and concerns that include anxiety, depression, stress, traumatic experiences, family and parenting concerns, relationship challenges, substance use concerns and addictions, grief/loss, struggles with change or life transitions, and more.
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Please note that not all employers or organizations purchase the same service options for their EFAP benefit. Eligibility for services may be easily confirmed by contacting one of our toll-free numbers or submitting an online request.Â